Help & Support
Frequently Asked Questions
How do I place an order?
Browse our menu, add items to your cart, and proceed to checkout. You'll be redirected to Stripe to complete your payment securely.
What payment methods do you accept?
We accept all major credit cards through our secure Stripe payment system.
How long does it take to prepare my order?
Most orders are ready within 10-15 minutes. You'll receive a notification when your order is ready for pickup.
Can I cancel my order?
Orders can be cancelled within 5 minutes of placement. Contact us immediately if you need to cancel.
What if an item is out of stock?
Items that are out of stock will be marked as "Sold Out" and cannot be added to your cart. We update our inventory in real-time.
Contact Information
Phone
+1 (555) 123-4567
orders@cowboyjanes.com
Address
123 Main St, City, State 12345
Hours
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 10:00 PM
Saturday: 10:00 AM - 10:00 PM
Sunday: 10:00 AM - 8:00 PM
Order Issues
If you're experiencing issues with your order, please contact us immediately with your order number and a description of the problem.
Need Immediate Assistance?
For urgent order issues, please call us directly at +1 (555) 123-4567 during business hours.